Voice over IP has evolved into an effective tool for businesses to save money and improve efficiencies by converging voice and data networks. That evolution is most evident in the business communications offerings available to small and mid-sized businesses by service providers, such as XO, using technological innovations from Cisco Systems. As companies partake in this “Evolution”, many are grappling with questions. That evolution begins with education. This webcast shows VoIP in action. Two business owners discuss how VoIP solutions are supporting their business operations to enhance customer service while reducing costs and simplifying communications. The listener will understand how VoIP brings simplicity, flexibility, and cost savings to real companies.