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Our products and services are not limited to any one type of business, but ranging across a variety of industries.V4VoIP works closely with each company to ensure we truly understand the business, making an instant impact to the way it operates, through to establishing a long term strategy when required.
To see how your business can benefit from our services, please read on to see why our customers have chosen V4VoIP. |
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IGV Group – Investment Company |
V4VoIP installed an intelligent PBX system which allowed the client to port their existing numbers over and increase their current extension capacity from 4 lines to 8 with no added costs, the client also had the ability to expand further. |
In addition to the PBX system, the client also selected to use the all-in-one presence management tool (HUD) allowing all employees to control business communications from their desktops. This sophisticated software empowers it’s users with companywide visibility and information on the presence of every colleague making it easier to interact with one another via a single simple interface.
“By installing our VoIP system, I have saved my company approx £720 per annum on line rentals alone and a further 40% on call charges which had previously exceeded £90.00 per month. This money has now been ring fenced to plough back into the company to focus on future growth” – Heemal Vaid MD, – IGV Group.
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Absolute Living – Estate Agent |
Absolute Living had 2 sites with 10 analog lines at each office + a Fax and Broadband line. There was no link between the two offices which meant lost sales opportunities as both sites shared clients for Sales and Lettings. |
V4VoIP installed an integrated solution which allowed both offices to be connected as if they were housed under the same roof. Customers only had to dial one central number; calls could be routed through to any employee whether they were in the office or not – reducing lost sales opportunities
“After calling V4VoIP in to assist with our communications project I have made savings of £3,600 per annum on line rentals and over £280.00 on monthly call charges. In my line of business this is a significant saving which has now allowed me to expand to a 3rd office”. – Charles New MD, Estate Agent
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Top Gear Cars – Taxi Company |
Prior to deploying IP-PBX, Top Gear Cars maintained one small central office with 10 analog phone lines for all inbound phone calls. Top Gear also had 10 remote phone numbers with local prefixes that were forwarded to the central office. Because there was not enough bandwidth for all taxi requests; customers often received a busy signal that resulted in a loss of business. |
Top Gear Cars installed our IP-PBX phone system, trixbox Pro, to compete more aggressively with established and larger companies in the crowded London taxi market. This enabled Top Gear Cars to project a larger, more professional image while keeping pace with peak customer call volumes. Top Gear Cars also seamlessly integrated trixbox Pro with its legacy taxi booking and dispatching systems, enabling the company to immediately offer a new face to customers while utilizing established backend systems without custom and expensive integrations.
"V4VoIP helped cut our phone costs and made us more competitive almost immediately," said Nash Mahtani, founder of Top Gear Cars. "With trixbox Pro, customers never get a busy signal and they know exactly how long the wait time is, which has dramatically reduced our abandoned call volume. As well, with the simple integration into our databases we can now identify existing customers, personalize their call and be more effective as we service them."
"trixbox Pro made our operations more efficient and scalable," Mahtani continued. "We can now have operators that work from home, which reduces costs and gives us more flexibility during peak calling times. And, we can still portray multiple locations, while having all the calls handled by one system for a fraction of the cost."
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These are just some examples from a wide range of customers who have benefitted from our services. For more case studies and examples of how V4VoIP have helped our customers in more detail please contact us. |
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