FAQ

Future proof your business
How many times have you added to or upgraded your computer networks in the last ten years? And how many times have you changed your phone system? Or even the phone on your desk? Traditional phone networks are complex and difficult, if not impossible, to upgrade in order to exploit the latest communications technology.

Since the introduction of the Internet and email as an effective tool for business, the technology behind it is still evolving unabated. Its impact is undiminished, forever changing the way business interacts with employees and further enhancing ways for your customers to contact you.

V4VoIP have been at the forefront when providing the latest, cutting edge solutions for our customers, allowing your business to save money, be more productive, ensuring your customers have access to the right people whilst keeping on top of your core business.

What is VoIP?
Voice over Internet Protocol (VoIP) is a technology that allows all voice traffic to be transmitted over an IP based network. Using a broadband internet connection and subscribing to VoIP network, allows your business to make and receive calls over the internet.

Why VoIP?
Traditionally, you have two networks, one for voice and one for data. You pay for each one to be supported and maintained. You pay for each one to be upgraded. In short, you’re paying twice for everything and with twice the complexity! By combining those networks together you get instant cost and management benefits.

You only have to pay for one network connection, this can save on unnecessary line rentals, support and maintenance etc. VoIP phone calls are also significantly cheaper, so you can save again on your ongoing phones bills. You may think that alone is enough reason to consider upgrading to a VoIP phone benefits to be had from the advanced feature set that new VoIP systems offer over traditional telephony.

There’s VoIP, and then there’s V4VoIP...
Many VoIP providers “piggyback” on other companies’ networks or use the public Internet exclusively to handle phone calls, which can affect the quality of the phone call. Voice ‘traffic’ over a network is very sensitive to delays or ‘jitter’ so ensuring end to end quality of service is critical for a reliable VoIP phone call.

V4VoIP manages its own business-class network that enables us to do just that. We are able to optimise the voice traffic to help ensure that your call quality doesn’t suffer when data traffic is high, ensuring that your phone call flows over the network unimpeded.

FAQs - Why choose V4VoIP?
Why wait for your current provider to get VoIP right? V4VoIP is constantly improving the way businesses communicate, all through a single connection. Now your company can benefit from the same advanced, easy-to-use VoIP features traditionally available only to larger companies, mainly because those types of features were only available on larger systems that are too expensive for most SME businesses. Here’s just a few examples to whet your appetite:

Anyone for telephone tennis?
No I didn’t think so! No need to publish multiple numbers. Just use one number to ‘find you’ where ever you are; in the office, on the road, working at home or even abroad. By networking your IP office systems you can also eliminate site-to-site calling costs.

New system, new numbers?
You don’t have to worry about having to inform everyone that you’ve changed your phone number, re-print all your stationary because with V4 you can keep your existing phone number*, even if your business moves to a new area. (*BT number required).

Closed for business?
Have your emails, voice mails and faxes delivered to the same inbox on your PC or even your handheld device. Work from anywhere as effectively as you do in your office with tele-working mobile solutions and imbedded soft-phones for PC’s and laptops. Easy to use admin tools let you manage your phone system from any Web browser in the world, allowing you to handle those ‘adds, moves and changes’ with ease and at the click of your mouse.

Think big
Start utilising call centre technology and have your phone system automatically route your calls, by department or the customer’s location. With the customers details on the screen by the time the call is answered,  just like bigger or more established firms, your business can project the right impression to your customers and helps them get through to the right person, first time, every time.

Whatever the size of your business, VoIP is an incredibly powerful and flexible technology that offers sophisticated, enterprise class communication tools at affordable SME prices.

 
 
 
 
 
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