trixbox® is an IP-PBX software solution designed for small and medium-sized businesses from V4VoIP. With four different, excellent editions, trixbox Pro is all about choice. All editions are available at a low per-month cost or an affordable lifetime license fee. trixbox Pro runs on hardened PBXtra technology, which has been commercially proven since 2004 with thousands of existing installations and over 125 million calls to date.
 
Functionality

Because a major part of the trixbox Pro™ functionality is provided in software, it is relatively inexpensive and easy to add additional functionality, such as conferencing, control of live calls, Interactive voice response, Public switched telephone network (PSTN) interconnection ability supporting both analog and digital circuits, and Voice over IP like SIP (Session Initiation Protocol).

trixbox Pro™ is the only hybrid-hosted telephony solution on the market. With V4VoIP offering professional service and support, providing around-the-clock proactive monitoring, Anywhere Management™, automatic software updates, complete phone mobility, and regular configuration backups, trixbox Pro™ is set to change the face of Open Source telephony forever.
 
Features

HUD (Heads Up Display) - Manage communications from your desktop

PSTN Fallback - An automatic back-up in case of an Internet service interruption.

Web-based Control Panel

Auto-attendant (IVR) – Allows callers to choose to be put through to relevant departments before the call is answered

Outlook Integration – All calls analysed against your Outlook contacts. Also allows to make a call from your inbox.

Voicemail-to-Email - Receive your voicemails as emails!

You can also get Unlimited Extensions, CRM and Cell Phone Integration, Enhanced Mobility, On the Fly Recording, Call Screening, Fax Support, Live Monitoring, and a lot more…

(Features depend on system in place, some features require licenses or other software/hardware)
 
Advantages of trixbox Pro™

Cut costs:
Buying trixbox Pro™ phone system saves you around 40-80% of your money as compared to traditional systems, it will also save you money on installation, maintenance, intra-office calling, conference calls, business expansion, and more.

SME? Big system: You don’t need to be a large enterprise to sound professional. trixbox Pro™ includes enterprise-class features such from auto-attendants and voicemail-to-email, all the way up to full call center functionality.

Improve Productivity: trixbox Pro™ helps your employees improve productivity with built-in mobility features, instant telecommuting, Outlook and CRM integration, drag and drop calling, instant messaging, and more.

24×7 Technical Support: Being authorised resellers of trixbox Pro™, we also provide technical support, helping our customers throughout the year, resolving their installation, configuration, networking, and other troubleshooting problems. We are available 24x7 to support trixbox Pro™ customers, or on an hourly basis or for a low monthly subscription.
 

Tailor made solutions with trixbox Pro™ Editions

Choose from trixbox® Pro Standard Edition (SE), Enterprise Edition (EE), Call Center Edition (CCE), and Unified Agent Edition (UAE) allowing your telephone system to grow alongside your business.  All editions of are available at a low monthly cost or an affordable lifetime license fee.

 
trixbox Pro™ Standard Edition

trixbox Pro™ SE is our hybrid-hosted telephony solution based on Asterisk® and improved for reliability and scalability (up to 500 users per site, depending on the hardware used). trixbox Pro™ SE includes: an easy user interface, web-based voicemail, powerful exportable reporting, click-to-call, integrated HUDlite, mouse-driven operator panel, Outlook integration, real-time resource graphs, system alerts, auto-card configuring, seamless VoIP trunking, simplified co-branding, and more.
 
trixbox Pro™ Enterprise Edition

trixbox Pro™ Enterprise EdItion contains all of the features of Standard Edition, plus conference bridges, multiple auto-attendants, paging, intercom (group + individual), group permissions, full reseller re-branding capabilities, and more.

trixbox Pro™ EE also comes standard with HUD Pro, which adds presence management, drag and drop call control, private enterprise chat, interactive desktop alerts, and more.
 
trixbox Pro Call Center Edition

trixbox Pro™ Call Center Edition, our flagship product, provides advanced call center capabilities at a price that even small businesses can afford. Designed for companies with 2-50 customer service or sales agents, trixbox Pro™ Call Center Edition adds robust ACD capabilities with unlimited queues and skills-based routing, call recording, call barging, monitoring, detailed graphical reporting and more.
 
trixbox Pro Unified Agent Edition

trixbox Pro Unified Agent Edition (UAE)4 is our latest edition of trixbox Pro. It includes all the features of SE, EE, and CCE, but adds advanced CRM integration. UAE is the answer for every company that relies on both Salesforce SFA™ and a phone system to transact business. UAE makes agents more productive with the Deal-size Alert, improved screen pops, and click-to-call. Managers are given full visibility into their reps’ activities with automatic call history, lead management reporting, and outbound call reporting. trixbox Pro Unified Agent Edition can transform sales and support organizations.
 
Hands on with HUD
 

HUD software comes FREE with each trixbox Pro™ Edition, the all-in-one employee presence and communication management application. Via a single interface, it provides real-time visibility and shares information of all the employees of an organization.

It is your new operator and is integrated with your Outlook. All in all, HUD makes employees more productive, enables effective business communication from their desktop, makes it affordable to create distributed agent-based organizations, helps managers track and train employees and facilitates professional interactions with customers.

HUD enables one-touch control and easy access to the people via private enterprise chat, click to call, click to email, and drag and drop call transfer. trixbox Pro™ Call Center Edition and HUD work hand-in-hand to deploy a distributed inbound and outbound call center with queue status, on-the-fly recording, call barging, and more.

trixbox Pro™ SE comes standard with HUDlite, and trixbox Pro™ EE and CCE come standard with HUD Pro.
 
 
 
 
 
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